This Privacy and Cookies Policy ("Policy") explains how CloudTuner, LLC (“CloudTuner “our”, “us” or “we”) collects, uses, shares and safeguards “personal information” and/or “personal data” provided to us in connection with use of the CloudTuner SaaS Applicant Tracking Software (the “SaaS Software”), owned and operated by CloudTuner and through visits to www.CloudTuner.com.
For the purpose of, the General Data Protection Regulation (“GDPR”), from the GDPR implementation date or, until GDPR implementation date, the Data Protection Act 1998 (collectively the “Data Protection Laws”):
We collect and process some or all of the following types of information:
The provision of your full name and e-mail address, your employer and/or your place of work and the url of the business that you work for is required from you when you register to use our SaaS Software we will inform you at the point of collecting information from you, whether you are required to provide the information to us.
Where you are using our SaaS Software on behalf of our Customer, we rely on legitimate interests in performing our contract with our Customer as the lawful basis on which we collect and use your personal data. We use information held about you in the following ways:
We may disclose your personal information to third parties:
We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorized way, for the duration of your use of our SaaS Software. we limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. we will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website, therefore any transmission remains at your own risk. Once we have received your information, we will use strict procedures and security features in order to prevent unauthorized access.
If your personal details change you may update them by accessing the relevant page of the Website, or by contacting us using the contact details below. We will use reasonable commercial efforts to update your personal data within thirty (30) days of any new or updated personal data being provided to us, in order to ensure that the personal data we hold about you is as accurate and up to date as possible.
The data that we collect from you and process as a result of your use of the SaaS Software may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. All transfers of data outside the EEA will be on the basis of a contract including the Model Contractual Clauses in accordance with the Data Protection Laws. In particular, your data may be accessible to CloudTuner’s staff in the USA and may be stored by CloudTuner’s hosting service provider on servers in the USA. The USA does not have the same data protection laws as the United Kingdom and EEA. A Data Processing Agreement has been signed between CloudTuner and each of its data subprocessors. These Data Processor Agreements that are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal data.
We will hold all the data for so long as we have an obligation to the Customer to provide the SaaS Software, and thereafter until such time as we delete the Customer’s account in accordance with our standard Terms of Service. Your personal information will be deleted on one of the following occurrences:
You have a number of important rights free of charge. In summary, those include rights to:
If you would like to exercise any of those rights, please:
We are a service provider to our Customers and have no direct relationship with any Candidate or any other individual whose personal information a Customer processes (an “Other Individual”). If you are a Candidate or Other Individual, and would no longer like to be contacted by a person or entity that uses our Services, please contact the Customer that you interact with directly.
We hope that we can resolve any query or concern you raise about our use of your information. The GDPR also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.
We reserve the right to modify this Policy at any time. Any changes we may make to our Policy in the future will be notified and made available to you using the Website. Your continued use of the SaaS Software and the Website shall be deemed your acceptance of the varied Policy.
All questions, comments and requests regarding this Policy should be addressed to support@CloudTuner.com or CloudTuner, LLC, 320 High Tide Drive, Suite 201, Saint Augustine Beach, FL 32080 USA.